Can't open my floor plan. ("Assertion failed: result.second")

[frankleeuw]

Hello,

I am using Chief Architect primier X5, yesterday i could not open my floorplan.
every time i try to open it i ghet te same error:

C:\p4sync\dev\releases\15\chief\CACommon\IO/stream.h(656): Error #-1
"Assertion failed: result.second"
5/17/2013 1:55:26 PM
Build: 15.2.1.3x32


When i open other floorplans i dont heve the problem.
I am working on a windows 7 64 bits computer. i tried 32bits software and 64bits software. but i'm still getting the error.

Can someone help me with this problem?
many thanx!

Frank

[lbuttery]

Frank:

have you tried CA's tech support ?

If call NOW you might get lucky and reach someone

they are open till 5 PM Pacific and are closed on weekends

you may be SOL until Monday

you could try finding an archived version of the plan that works ?

Lew

[Dermot Dempsey]

Your plan is corrupt and Chief can't read it. I have no idea how it got corrupted but there are a number of possibilities that include things such as hardware/system problems or saving your plan after you had a serious error occur.

You should find a backup of your plan that is not corrupt.

If you need more help, you will need to contact tech support on Monday.

[David J. Potter]

Your best bet for now is to look in your "C:\Users\your user name\Documents\Chief Architect Premier X5 Data\Archives", there you will find auto-saved copies of that plan that you may be able to use and move forward with.

Plan corruption, generally speaking is caused by poor PC maintenance practices, improper settings, wrong settings, settings in argument with other settings, loose ends that accumulate in a plan file like unnecessary wall breaks and roof plane breaks, walls out of plumb, improper use of the eye-dropper and material painter tools, these things can add up and the combination of them then causes what you have.

Like Dermot said, it could also be a virus, malware or a hardware problem, "Archives" is your best current option.

DJP

[frankleeuw]

Hey,

Thanx for all the help!
I already send a email to tech support but did not get feedback back jet.
the problem is that i need to have my plan finnisched on monday. and its olmost ready (olmost)
I'l try to find the backups in the archives, hope it wil solve the problem.

I'l let you kno!!

Ps. sorry for my bad english

[lbuttery]

calling tech support usually gets a faster response
but calling is not always an option

Tech support opens 6 AM Pacific (USA)

hope you meet yout deadline...

Lew

[frankleeuw]

Hey all,

thank you so much for the help.

I found an auto save file.
and it opend. so i saved the file again
now it is all working!!


than