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Thread: Definately a bug...
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12-12-2012, 11:42 AM #1
Definately a bug...
Jason McQueen
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Max Force PC - Intel i3570K @ 3.4GHz+, 8GB RAM, Geforce GTX 660 2GB, 120GB SSD+1TB HDD, 23.5" LCD
Win 8 Home (Classic Shell) / CA X5
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12-12-2012, 01:13 PM #2
Jason:
you should send that to CA's tech support
X1.3 changed the file structure from X1.1/.2
but I would think X5 should be able to open either ???
which version of X1 are you running ???
LewLew Buttery
Castle Golden Design - "We make dreams visible"
Lockport, NY
716-434-5051
www.castlegoldendesign.com
lbuttery at castlegoldendesign.com
CHIEF X5 (started with v9.5)
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12-12-2012, 02:38 PM #3
CA X1 Build 11.5.4.17.
I forgot to mention I did save the file with X5 before trying to add it to the plan database.Jason McQueen
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Max Force PC - Intel i3570K @ 3.4GHz+, 8GB RAM, Geforce GTX 660 2GB, 120GB SSD+1TB HDD, 23.5" LCD
Win 8 Home (Classic Shell) / CA X5
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12-12-2012, 02:45 PM #4Registered User Promoted
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Jason
As you have just installed X5 have you also installed the updates?
I agree the warning is wierd . I have found some of the warnings in the past have not been that acturate with thier wordingGraeme Taylor
currently loaded X3.1 & X4.2-64 bit & X5 64 bit
also used v7 to x12
AMD Phenom 2 black 980 3.7 GHz quad core
8GB DDR3-1333 RAM
NVIDIA GEForce GTX560 1024Mb graphics
win 7 -64 bit
2 x 24 inch monitors
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12-12-2012, 03:07 PM #5
Jason:
is that an X5 plan database or an X1 plan database ???
If X1, it won't work
You would need to create a new X5 plan database
LewLew Buttery
Castle Golden Design - "We make dreams visible"
Lockport, NY
716-434-5051
www.castlegoldendesign.com
lbuttery at castlegoldendesign.com
CHIEF X5 (started with v9.5)
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12-12-2012, 05:13 PM #6
I do not get the same results as you. I was able to add an X1 plan to a new plan database created in X5 without any problems. This leads me to believe that your problem is specific to the plan (or maybe plans) that you are trying to add to the database.
Can you open up the plan that is giving you problems by just using file open?
If you can, then this would indicate a bug in the plan database code and you should report this problem to tech support so that we can look into it further.
If you can't, then you should try opening the plan in X1. If the plan can be opened in X1 but can't be opened in X5, then this is also a problem that you should report to us.
If you can't open the plan in X1 or X5, then the problem is probably that you have a corrupted plan.
Again, if all else fails, I would recommend that you contact tech support.Dermot Dempsey
Principal Software Engineer
Chief Architect, Inc.
http://www.ChiefArchitect.com
http://www.HomeDesignerSoftware.com
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12-13-2012, 02:57 PM #7Can you open up the plan that is giving you problems by just using file open?
If you can, then this would indicate a bug in the plan database code and you should report this problem to tech support so that we can look into it further.
If you can't, then you should try opening the plan in X1. If the plan can be opened in X1 but can't be opened in X5, then this is also a problem that you should report to us.
I have opened the X1 version with X5 trial version before ordering the full version, but the trial version can't save.Jason McQueen
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Max Force PC - Intel i3570K @ 3.4GHz+, 8GB RAM, Geforce GTX 660 2GB, 120GB SSD+1TB HDD, 23.5" LCD
Win 8 Home (Classic Shell) / CA X5
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12-13-2012, 04:17 PM #8
I am not having any problems adding any plans to the plan database in X5. You should report this problem to tech support and be sure to send them the plan that you are having problems with along with a good description of your exact steps.
Dermot Dempsey
Principal Software Engineer
Chief Architect, Inc.
http://www.ChiefArchitect.com
http://www.HomeDesignerSoftware.com