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  1. #1
    Join Date
    Aug 2007
    Posts
    21

    File Corruption error

    Hi,
    Has anyone come across the file corruption error message in Chief Architect 10.8 A. It has been happening more frequently lately on the plans are my computer in the office. All backup files/ archived files also are corrupt. the message indicates that you may want to revert to a backup copy because data may be lost. Well I loose about half of my roof planes and text. The error seems to happen when working in CAD......PLEASE HELP

  2. #2
    Join Date
    Apr 2004
    Location
    LOCKPORT NY
    Posts
    18,655
    Kevin:

    which version ?

    Basically, this shouldn't be happening. Is it one plan or many ?

    If it is one plan then ???

    If it is many then you need to contact tech support again.

    Lew
    Lew Buttery
    Castle Golden Design - "We make dreams visible"

    Lockport, NY
    716-434-5051
    www.castlegoldendesign.com
    lbuttery at castlegoldendesign.com

    CHIEF X5 (started with v9.5)

  3. #3
    Join Date
    Aug 2007
    Posts
    21
    Hi Lew,
    It has been happening on about 3 different plans with version 10.08A. We thought it was because of Vista. Reinstalled the system with XP. Then it kept happening on this one plan so we upgraded to 2 gigs of RAM and it happened again right before I left office today. Seems to happen when working w/ CAD lines on roof planes??? Its weird. Only happens to me out of 3 people in the office....??

    Kevin

  4. #4
    Join Date
    Jul 2001
    Location
    Sacramento, CA
    Posts
    1,066
    Are you using a remote drive for Chief or it's files? Are you moving the files from one computer to another?
    George VanDusen, CPBD, CKD, CID
    Phoenix Construction
    www.phoenixconstruction.com
    Contr. Lic. #268157

    HOUZZ link: http://www.houzz.com/professionals/s...cramento%2C-CA

    -Certified Professional Building Designer
    -Certified Kitchen Designer
    -Certified Interior Designer
    -Engineering Contractor
    -Building Contractor
    -Plumbing Contractor
    Since 1971

    Chief X4, X5

    MOBO ASUS Rampage III Black Ed.
    PROC Intel Core i7-990X 4.22 GHz
    MEMORY 12 GB Corsair
    GRAPHICS ASUS GTX 590 3GB, Dual-GPU
    MAIN DRIVE OCZ 480GB SSD.
    STORAGE OCZ 960GB SSD.
    OS Win7 Pro 64 bit.

  5. #5
    Join Date
    Aug 2007
    Posts
    21
    Actually yes,
    The template plan that I start every plan is a file that is being used from 2 co-owners that are on their own network. I am not dialed into that network so they put the template plan that has all the text and things we need on a 2 gig flash drive. I open that file up and save it to my hard drive in program files under chief. Could this be screwing up my files???

    thanks,

    Kevin

  6. #6
    Join Date
    Apr 2004
    Location
    LOCKPORT NY
    Posts
    18,655
    Kevin:

    It should work fine, you must be doing something wrong ?

    Lew
    Lew Buttery
    Castle Golden Design - "We make dreams visible"

    Lockport, NY
    716-434-5051
    www.castlegoldendesign.com
    lbuttery at castlegoldendesign.com

    CHIEF X5 (started with v9.5)

  7. #7
    Join Date
    Nov 2005
    Location
    Coeur d'Alene, ID
    Posts
    176
    What is the exact error you are getting? This is happening when opening the files, or when drawing the CAD?
    Jeff Moyer
    Software Engineer
    Chief Architect

 

 

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