Hasp dongle not recognised in new X5 install

[homeview]

hi all,
we are trying to install a new copy of X5 using a dongle.

the installation stops saying that the driver is not matching the dongle & we cannot download a new driver from sentinel..

I notice that the driver has a X5/X6 sticker on it..perhaps this is causing the problem..

can anyone offer any help.

regards, brian

[lbuttery]

Brian:

probably best to contact CA's tech support

Lew

[Doug Park]

Contact support. Issues with dongle drivers is the main reason we no longer recommend them.

[lbuttery]

there can be issues with the software lock method also

no perfect system, what is best for one may not be best for another

I prefer the hardware lock

having to do the deactivate-activate dance is an issue for me

If we had a pre-paid meter for my laptop I could live with
a software lock for my desktop

Lew