Bonus Library Download Problems

[lbuttery]

I am still having this problem

when I try the "update library catalog" for X5
I get a message that there was one or more errors

doesn't say where, etc - so left in the dark

I have the following counts for X5:

CORE - 7,403

BONUS - 7,236

MANUF - 57,298

does anyone else have these counts ?

even if counts match the content may be outdated ???

Lew

[lbuttery]

OK, problem solved ....

just turn off firewall, do the updates
then turn on firewall again

with Norton 360 it will recognize Chief as "trusted" software
and in the future no need to turn off firewall

I have had to do this with some but not all of my software as I load up my new PC

It would be nice if Chief (and other software) would pop a warning that the firewall
is blocking instead of aborting or issuing error message or saying no internet connection

every software that had an issue - gave no indication that the firewall was blocking them

Lew

[dshall]

Thanks Lew, good info, and yes, a reason for the problem would be helpful.

[lbuttery]

Scott:

I always have Windows firewall off and just use Norton 360's firewall

I think the software that has issues were not "common" to Norton

turbotax and quicken etc had no issue

Lew

[lbuttery]

I now have X6 library catalogs loaded

the counts are the same as X5

Lew

[m3design]

I always have Windows firewall off and just use Norton 360's firewall

I am the same as you Lew.

Had the same problem downloading the Catalog libraries. Took me a little while to figure it out but got there in the end. Then all went smoothly.