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11-20-2013, 10:24 AM #1Registered User Promoted
- Join Date
- Dec 2005
- Location
- Oklahoma City
- Posts
- 43
Sending plan to customer to open with viewer and the exterior materials are not there
I exported the plan including all the materials just like the tutorial said. Anybody have any idea what I'm missing.
Swanson Homes
Gary Swanson
X5
Windows 7
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11-20-2013, 10:50 AM #2
I assume you created a folder in advance to send the information to right? I would zip that folder with everything in it and send it to him/her. They need to unzip the folder first before opening the plan AND they need to open the plan from within the folder. Everything needs to be in that folder or Chief will not see the textures. Be sure YOU see all the textures in the folder.
Tommy Blair
Houston, TX.
(713) 467-0579
tblair55@sbcglobal.net
Avid Chief User V8-X5
Lead Houston User's Group
HP Dv7t Quad Edition Laptop
W7 Home Premium, 64-Bit
2nd Gen. Intel Quad Core i7-2720QM 2.2 GHz (turbo boost to 3.3 GHz)
1GB Radeon HD 6770M GDDR5
8GB DDR3 System Memory, 640GB 7200rpm Hard Drive
(2) 2.0 ports, (2) 3.0 ports
17.3" Monitor (1600x900)
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11-20-2013, 02:45 PM #3Registered User Promoted
- Join Date
- Dec 2005
- Location
- Oklahoma City
- Posts
- 43
Thanks Tommy,
Customer didn't have everything inside folder. Tried to open it from email instead of saving it first. It works now.