critial error writing

[Raymond Rood]

I am having problems with my program and need help, I went into the hospital on th 13th for spinal fusion surgery and before I left I turned my computer off, when I came home yesterday I turned it on and it did an auto windows update, I am using win7 pro, today I went to go onto chief and I had to register Chief again which I couldn't understand but I did and when I got chief back it started updating my lib. don't know why, then when I went to open a file that I had just printed the day before I left my plan screen was all different and I lost all my icons, the I restarted my computer to see if that would help and it ask for me to register again, so I did a system restore with no results, and when I open chief again it opened but with no favorable results, and I get this message in chief
(critical error writing preferences:error status writing:2), desperate for help if anyone can give me a suggestion from here

[perryh]

Something similar happened to me also, and I went ahead with a clean install of Windows 8 and now it purr's like a kitten. I'm not sure what happened, but it was tied to a win 7 update, I think. I turn off the beast every night.

[lbuttery]

Ray:

I suggest contacting tech support
but they might be closed Monday for the holiday

a re-install may help ???

I would also turn off auto Windows update
instead let windows prompt you when updates are available

then you can choose when to do them
and make backups before you do etc

Lew

[Raymond Rood]

Thanks Perry & Lew much appreciated and Perry thanks for telling me someone else had this problem I will talk to Chief in the morning if they are open and will take Lews advice and do a reinstall

[Dave Pitman]

Hi Ray,

If you think the the update is the culprit, you can manually roll windows back.

Go to Control Panel > Programs > Programs and Features > View Installed Updates

You can uninstall all the elements updated on a specific day. You can later reinstall the recommended update at a later time.

[CADD16]

I'm getting an error like this also, did this get resolved?

[Raymond Rood]

I resolved mine by doing what Dave Pitman suggested and rolled back my windows 7 updates

[lbuttery]

set your windows updates to "prompt" mode

that way you can decide when to do the update(s) and which ones

I also do my own "create restore points" in between groups of updates
if there are a lot of them

I also create a restore point between doing the critical and the optional update(s)

Lew