Results 1 to 3 of 3
-
12-21-2012, 09:03 AM #1
plan not working in demo version of X5
A client would like to view his plan that I created in X4 in the demo version of X5. There were some glitches in the plan that I cleaned up, and sent him the new plan. But he says that when he opens the revised plan in the demo X5, there is no roof whatsoever, and lots of other things seem messed up. Is it possible to view a current plan in the demo version?
Kathleen Moore
Chief X6 | X5 | X4 | X3
Thea Render
castleview3d.com | (585) 520-4329 | kathleen.moore@castleview3d.com
Follow us on: Facebook | LinkedIn | Houzz | Pinterest | Blog: "Life Should Be 3D"
-
12-21-2012, 09:13 AM #2
Kathleen:
not sure, probably best to contact CA's tech support
He may need to use the free Client viewer ???
its possible that converting the X4 plan to X5 may have caused an issue ???
not likely - but possible
LewLew Buttery
Castle Golden Design - "We make dreams visible"
Lockport, NY
716-434-5051
www.castlegoldendesign.com
lbuttery at castlegoldendesign.com
CHIEF X5 (started with v9.5)
-
12-21-2012, 09:17 AM #3
Thanks, Lew. It turns out that this was user error (what a surprise). He called back and said it's now working fine....
Kathleen Moore
Chief X6 | X5 | X4 | X3
Thea Render
castleview3d.com | (585) 520-4329 | kathleen.moore@castleview3d.com
Follow us on: Facebook | LinkedIn | Houzz | Pinterest | Blog: "Life Should Be 3D"