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  1. #1
    Join Date
    Jun 2008
    Location
    Comox Valley, BC, Canada
    Posts
    2,730

    Problems with printing layout

    Ok, this is one for the bad words. :mad: :mad:

    I am 1 hour from a client meeting where I am presenting a revised design for their home, and I can't get anything to print! I have an 11x17 layout, and everytime I print it just sits and does nothing. I checked my printer settings in the layout print dbx, and they were all changed! I set them as they should be, tried printing, and still nothing. I closed the file, opened again, and the settings were wrong again!

    I am going to try a brand new layout file, in case the current template is corrupted, but if anyone has any suggestions, I could use some help with this.
    Rod Kervin
    Kervin Home Design
    Courtenay BC
    p. 250-871-0316

    If a picture is worth a thousand words, and a video is worth a thousand pictures, then uploading the chief file is worth a thousand videos.

  2. #2
    Join Date
    May 2002
    Location
    Houston, Texas
    Posts
    7,619
    Be sure that your printer settings match the settings in the page set up in Chief. Also be sure that you have the correct printer set as default in the layout page set up. Just guessing here. I always print from a pdf. If you're using X2, try not running as administrator if your settings in the page set up don't stick. MANY TIMES I can't even access the layout page set up if I'm running as administrator. However, I can always access it if I don't run as administrator. Hope you figure it out.
    Tommy Blair
    Houston, TX.
    (713) 467-0579
    tblair55@sbcglobal.net
    Avid Chief User V8-X5
    Lead Houston User's Group
    HP Dv7t Quad Edition Laptop
    W7 Home Premium, 64-Bit
    2nd Gen. Intel Quad Core i7-2720QM 2.2 GHz (turbo boost to 3.3 GHz)
    1GB Radeon HD 6770M GDDR5
    8GB DDR3 System Memory, 640GB 7200rpm Hard Drive
    (2) 2.0 ports, (2) 3.0 ports
    17.3" Monitor (1600x900)

  3. #3
    Join Date
    Jun 2008
    Location
    Comox Valley, BC, Canada
    Posts
    2,730
    Quote Originally Posted by Tommy Blair
    Be sure that your printer settings match the settings in the page set up in Chief. Also be sure that you have the correct printer set as default in the layout page set up. Just guessing here.
    I'm placing high bets that is the problem. I was just going throught page setup before reading your post and everything was wrong. Page sizing was in metrig! Just printed. Let's wait and see . . .
    Rod Kervin
    Kervin Home Design
    Courtenay BC
    p. 250-871-0316

    If a picture is worth a thousand words, and a video is worth a thousand pictures, then uploading the chief file is worth a thousand videos.

  4. #4
    Join Date
    Jun 2008
    Location
    Comox Valley, BC, Canada
    Posts
    2,730
    I just remembered, I haven't plotted anything yet since upgrading to X2! $*%&! I should have done a test plot sooner!
    Rod Kervin
    Kervin Home Design
    Courtenay BC
    p. 250-871-0316

    If a picture is worth a thousand words, and a video is worth a thousand pictures, then uploading the chief file is worth a thousand videos.

  5. #5
    Join Date
    May 2002
    Location
    Houston, Texas
    Posts
    7,619
    Sorry. I don't have a plotter so I'm probably not much help. Louis does but he always works it out with his plotter.
    Tommy Blair
    Houston, TX.
    (713) 467-0579
    tblair55@sbcglobal.net
    Avid Chief User V8-X5
    Lead Houston User's Group
    HP Dv7t Quad Edition Laptop
    W7 Home Premium, 64-Bit
    2nd Gen. Intel Quad Core i7-2720QM 2.2 GHz (turbo boost to 3.3 GHz)
    1GB Radeon HD 6770M GDDR5
    8GB DDR3 System Memory, 640GB 7200rpm Hard Drive
    (2) 2.0 ports, (2) 3.0 ports
    17.3" Monitor (1600x900)

  6. #6
    Join Date
    Apr 2004
    Location
    LOCKPORT NY
    Posts
    18,655
    try MENU -FILE - PRINT - CLEAR PRINTER INFO

    Lew
    Lew Buttery
    Castle Golden Design - "We make dreams visible"

    Lockport, NY
    716-434-5051
    www.castlegoldendesign.com
    lbuttery at castlegoldendesign.com

    CHIEF X5 (started with v9.5)

  7. #7
    Join Date
    Jun 2008
    Location
    Comox Valley, BC, Canada
    Posts
    2,730
    Quote Originally Posted by lbuttery
    try MENU -FILE - PRINT - CLEAR PRINTER INFO

    Lew
    Is that the big red button that I would usually not press? Cause if so, I'll wait until finished printing to letter size that I can tape together.
    Rod Kervin
    Kervin Home Design
    Courtenay BC
    p. 250-871-0316

    If a picture is worth a thousand words, and a video is worth a thousand pictures, then uploading the chief file is worth a thousand videos.

  8. #8
    Join Date
    Apr 2004
    Location
    LOCKPORT NY
    Posts
    18,655
    Is that the big red button


    Not quite


    I think I would push it before I tried taping letter size together, a real PITA and won't impress the client at all

    Dan/Doug rhave recommend this as a possible fix many times

    flush out the printer info and then change your print dbx as needed

    are you printing straight to the printer or to PDF ???

    It is recommended to create PDF first, cures lots of printer "issues"

    Lew
    Lew Buttery
    Castle Golden Design - "We make dreams visible"

    Lockport, NY
    716-434-5051
    www.castlegoldendesign.com
    lbuttery at castlegoldendesign.com

    CHIEF X5 (started with v9.5)

  9. #9
    Join Date
    Apr 2004
    Location
    LOCKPORT NY
    Posts
    18,655
    as a side note I try not to schedule meetings until I have everything ready to avoid last minute panics


    Lew
    Lew Buttery
    Castle Golden Design - "We make dreams visible"

    Lockport, NY
    716-434-5051
    www.castlegoldendesign.com
    lbuttery at castlegoldendesign.com

    CHIEF X5 (started with v9.5)

  10. #10
    Join Date
    Jun 2008
    Location
    Comox Valley, BC, Canada
    Posts
    2,730
    I think I would push it before I tried taping letter size together, a real PITA and won't impress the client at all
    Well, I did it anyway. Had no time to do otherwise as I was running late for the meeting. But the client was impressed by the design, so I think all is well.

    are you printing straight to the printer or to PDF ???

    It is recommended to create PDF first, cures lots of printer "issues"
    Probably sound advice, but my old HP DJ600 doesn't recognize PDF language, so no dice.
    Rod Kervin
    Kervin Home Design
    Courtenay BC
    p. 250-871-0316

    If a picture is worth a thousand words, and a video is worth a thousand pictures, then uploading the chief file is worth a thousand videos.

  11. #11
    Join Date
    Jun 2008
    Location
    Comox Valley, BC, Canada
    Posts
    2,730
    Quote Originally Posted by lbuttery
    as a side note I try not to schedule meetings until I have everything ready to avoid last minute panics

    Lew
    I hear you, that is my usual practice. But this time the client is leaving tomorrow and will be out of town for a week. I had all weekend to prepare, but the inspiration needed for the perfect revisions to the design did not come until 1pm today.

    I prefer to take time to let the design flow naturally, and for that, I am willing to accept an occasional rush to prepare drawings last minute.
    Rod Kervin
    Kervin Home Design
    Courtenay BC
    p. 250-871-0316

    If a picture is worth a thousand words, and a video is worth a thousand pictures, then uploading the chief file is worth a thousand videos.

  12. #12
    Join Date
    Jun 2008
    Location
    Comox Valley, BC, Canada
    Posts
    2,730
    Quote Originally Posted by sherpa_jones
    Just printed. Let's wait and see . . .
    Still waiting . . . I think I'll be pushing that big red button.
    Rod Kervin
    Kervin Home Design
    Courtenay BC
    p. 250-871-0316

    If a picture is worth a thousand words, and a video is worth a thousand pictures, then uploading the chief file is worth a thousand videos.

  13. #13
    Join Date
    Jan 2000
    Posts
    4,161
    Rebooting the computer can sometimes help with printing problems.
    Doug Park
    Principal Software Architect
    Chief Architect, Inc.

  14. #14
    Join Date
    Jun 2008
    Location
    Olympic Peninsula, WA
    Posts
    1,883
    Quote Originally Posted by sherpa_jones
    Probably sound advice, but my old HP DJ600 doesn't recognize PDF language, so no dice.
    Hi Rod,
    The printer/plotter doesn't need to "know" anything extra to print a pdf (I'm pretty sure). It just adds a step.

    1. Print to a pdf driver at the paper size you want. Examine the pdf for any errors. If it looks like you want, then your Chief print settings are probably good.

    2. Print the pdf with your printer/plotter.

    With this method, if there are errors in the print/plot, you know it is the hardware's fault, because the pdf is correct.
    Last edited by Dave Pitman; 07-29-2009 at 07:20 AM.
    Kind Regards,
    Dave Pitman

    Current Version: X5
    System
    Win-7 64 bit
    Intel i7 930 (2.8 ghz x 4)
    Nvidia gtx 260 (1 gb ram)
    12 gb ddr3 ram

  15. #15
    Join Date
    Jun 2008
    Location
    Comox Valley, BC, Canada
    Posts
    2,730
    Quote Originally Posted by Doug Park
    Rebooting the computer can sometimes help with printing problems.
    Did that several times, no dice.
    Rod Kervin
    Kervin Home Design
    Courtenay BC
    p. 250-871-0316

    If a picture is worth a thousand words, and a video is worth a thousand pictures, then uploading the chief file is worth a thousand videos.

 

 

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