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  1. #1
    Join Date
    Jun 2008
    Location
    Comox Valley, BC, Canada
    Posts
    2,730

    Problems with printing layout

    Ok, this is one for the bad words. :mad: :mad:

    I am 1 hour from a client meeting where I am presenting a revised design for their home, and I can't get anything to print! I have an 11x17 layout, and everytime I print it just sits and does nothing. I checked my printer settings in the layout print dbx, and they were all changed! I set them as they should be, tried printing, and still nothing. I closed the file, opened again, and the settings were wrong again!

    I am going to try a brand new layout file, in case the current template is corrupted, but if anyone has any suggestions, I could use some help with this.
    Rod Kervin
    Kervin Home Design
    Courtenay BC
    p. 250-871-0316

    If a picture is worth a thousand words, and a video is worth a thousand pictures, then uploading the chief file is worth a thousand videos.

  2. #2
    Join Date
    May 2002
    Location
    Houston, Texas
    Posts
    7,619
    Be sure that your printer settings match the settings in the page set up in Chief. Also be sure that you have the correct printer set as default in the layout page set up. Just guessing here. I always print from a pdf. If you're using X2, try not running as administrator if your settings in the page set up don't stick. MANY TIMES I can't even access the layout page set up if I'm running as administrator. However, I can always access it if I don't run as administrator. Hope you figure it out.
    Tommy Blair
    Houston, TX.
    (713) 467-0579
    tblair55@sbcglobal.net
    Avid Chief User V8-X5
    Lead Houston User's Group
    HP Dv7t Quad Edition Laptop
    W7 Home Premium, 64-Bit
    2nd Gen. Intel Quad Core i7-2720QM 2.2 GHz (turbo boost to 3.3 GHz)
    1GB Radeon HD 6770M GDDR5
    8GB DDR3 System Memory, 640GB 7200rpm Hard Drive
    (2) 2.0 ports, (2) 3.0 ports
    17.3" Monitor (1600x900)

  3. #3
    Join Date
    Jun 2008
    Location
    Comox Valley, BC, Canada
    Posts
    2,730
    Quote Originally Posted by Tommy Blair
    Be sure that your printer settings match the settings in the page set up in Chief. Also be sure that you have the correct printer set as default in the layout page set up. Just guessing here.
    I'm placing high bets that is the problem. I was just going throught page setup before reading your post and everything was wrong. Page sizing was in metrig! Just printed. Let's wait and see . . .
    Rod Kervin
    Kervin Home Design
    Courtenay BC
    p. 250-871-0316

    If a picture is worth a thousand words, and a video is worth a thousand pictures, then uploading the chief file is worth a thousand videos.

  4. #4
    Join Date
    Jun 2008
    Location
    Comox Valley, BC, Canada
    Posts
    2,730
    Quote Originally Posted by sherpa_jones
    Just printed. Let's wait and see . . .
    Still waiting . . . I think I'll be pushing that big red button.
    Rod Kervin
    Kervin Home Design
    Courtenay BC
    p. 250-871-0316

    If a picture is worth a thousand words, and a video is worth a thousand pictures, then uploading the chief file is worth a thousand videos.

  5. #5
    Join Date
    Jun 2008
    Location
    Comox Valley, BC, Canada
    Posts
    2,730
    I just remembered, I haven't plotted anything yet since upgrading to X2! $*%&! I should have done a test plot sooner!
    Rod Kervin
    Kervin Home Design
    Courtenay BC
    p. 250-871-0316

    If a picture is worth a thousand words, and a video is worth a thousand pictures, then uploading the chief file is worth a thousand videos.

  6. #6
    Join Date
    May 2002
    Location
    Houston, Texas
    Posts
    7,619
    Sorry. I don't have a plotter so I'm probably not much help. Louis does but he always works it out with his plotter.
    Tommy Blair
    Houston, TX.
    (713) 467-0579
    tblair55@sbcglobal.net
    Avid Chief User V8-X5
    Lead Houston User's Group
    HP Dv7t Quad Edition Laptop
    W7 Home Premium, 64-Bit
    2nd Gen. Intel Quad Core i7-2720QM 2.2 GHz (turbo boost to 3.3 GHz)
    1GB Radeon HD 6770M GDDR5
    8GB DDR3 System Memory, 640GB 7200rpm Hard Drive
    (2) 2.0 ports, (2) 3.0 ports
    17.3" Monitor (1600x900)

  7. #7
    Join Date
    Apr 2004
    Location
    LOCKPORT NY
    Posts
    18,655
    try MENU -FILE - PRINT - CLEAR PRINTER INFO

    Lew
    Lew Buttery
    Castle Golden Design - "We make dreams visible"

    Lockport, NY
    716-434-5051
    www.castlegoldendesign.com
    lbuttery at castlegoldendesign.com

    CHIEF X5 (started with v9.5)

  8. #8
    Join Date
    Jun 2008
    Location
    Comox Valley, BC, Canada
    Posts
    2,730
    Quote Originally Posted by lbuttery
    try MENU -FILE - PRINT - CLEAR PRINTER INFO

    Lew
    Is that the big red button that I would usually not press? Cause if so, I'll wait until finished printing to letter size that I can tape together.
    Rod Kervin
    Kervin Home Design
    Courtenay BC
    p. 250-871-0316

    If a picture is worth a thousand words, and a video is worth a thousand pictures, then uploading the chief file is worth a thousand videos.

  9. #9
    Join Date
    Apr 2004
    Location
    LOCKPORT NY
    Posts
    18,655
    Is that the big red button


    Not quite


    I think I would push it before I tried taping letter size together, a real PITA and won't impress the client at all

    Dan/Doug rhave recommend this as a possible fix many times

    flush out the printer info and then change your print dbx as needed

    are you printing straight to the printer or to PDF ???

    It is recommended to create PDF first, cures lots of printer "issues"

    Lew
    Lew Buttery
    Castle Golden Design - "We make dreams visible"

    Lockport, NY
    716-434-5051
    www.castlegoldendesign.com
    lbuttery at castlegoldendesign.com

    CHIEF X5 (started with v9.5)

  10. #10
    Join Date
    Jan 2000
    Posts
    4,161
    Rebooting the computer can sometimes help with printing problems.
    Doug Park
    Principal Software Architect
    Chief Architect, Inc.

  11. #11
    Join Date
    Jun 2008
    Location
    Comox Valley, BC, Canada
    Posts
    2,730
    Quote Originally Posted by Doug Park
    Rebooting the computer can sometimes help with printing problems.
    Did that several times, no dice.
    Rod Kervin
    Kervin Home Design
    Courtenay BC
    p. 250-871-0316

    If a picture is worth a thousand words, and a video is worth a thousand pictures, then uploading the chief file is worth a thousand videos.

  12. #12
    Join Date
    Jun 2008
    Location
    Comox Valley, BC, Canada
    Posts
    2,730
    Ok, so I have managed to print a sample layout from X2 and it works fine, but the layout file for my plan doesn't want to print. The plan file is a legacy X1 file, but the layout file was new in X2.

    I noticed that the original X1 file (which I saved) is only about 2.8mb, while the X2 file that I have worked on since is around 12mb. I converted the X1 file to X2 and saved it with no changes, and it is now 4mb., which makes sense with some of the new features in X2. 12mb seems a little fat, though.
    Rod Kervin
    Kervin Home Design
    Courtenay BC
    p. 250-871-0316

    If a picture is worth a thousand words, and a video is worth a thousand pictures, then uploading the chief file is worth a thousand videos.

  13. #13
    Join Date
    Jun 2008
    Location
    Comox Valley, BC, Canada
    Posts
    2,730
    Ok, I'm printing now, and I figured out the problem. I sent the drawing to layout using 1/8 scale, so it would fit on 11x17. But I needed to rotate the layout box for the drawing to fit, as it has a large garage that extends at a 30 degree angle from one side. The drawing fit, but the layout box was off the page. I rotated the plan 30 degrees and sent to layout, and now the layout box and plan are both within the layout margins.

    IMHO, this should not cause the problem. I have drawn cad objects on layout pages where they overlap not only the margin, but the page borders. there has never been any problem printing them. (I don't do this as standard practice, but I just wanted to test it once.)
    Rod Kervin
    Kervin Home Design
    Courtenay BC
    p. 250-871-0316

    If a picture is worth a thousand words, and a video is worth a thousand pictures, then uploading the chief file is worth a thousand videos.

 

 

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