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  1. #1
    Join Date
    Jan 2011
    Posts
    3

    Angry Chief Architect 9.5 on W XP 64 bit- install problems

    Hi There,

    I am having the greatest of trouble trying to install my beloved 9.54 version of CA but during installation i get this message:

    Failed to start a service in the Service Control Manager Databae0x2008007 0x20007 0x0

    Can anybody advise on a possible way to overcome this?

    I have downgraged my new pc to have xp pro 64bit- all other hardware in the pc is more than adequate.

    grateful to this community for your support.

    Gracias
    ark810
    CA 9.5
    XP pro 64bit

  2. #2
    Join Date
    Apr 2004
    Location
    LOCKPORT NY
    Posts
    18,655
    Chief 9.5 is a 32-bit program as is all versions of Chief

    While later versions of chief run fine with Windows 64-bit
    it's possible that ver 9.5 can't ???

    you may need to use Windows XP in 32-bit mode ???

    Lew
    Lew Buttery
    Castle Golden Design - "We make dreams visible"

    Lockport, NY
    716-434-5051
    www.castlegoldendesign.com
    lbuttery at castlegoldendesign.com

    CHIEF X5 (started with v9.5)

  3. #3
    Join Date
    Jan 2011
    Posts
    3
    Quote Originally Posted by lbuttery View Post
    Chief 9.5 is a 32-bit program as is all versions of Chief

    While later versions of chief run fine with Windows 64-bit
    it's possible that ver 9.5 can't ???

    you may need to use Windows XP in 32-bit mode ???

    Lew
    Lew

    many thanks for your helpful answer. DO you think Chief Architect Support Team could have told me that in the first place? Instead they just sent me many links to upgrades for my 2004 software!! I feel a little bit disillusioned with them really. I have selftaught everything I know and since I am based across the pond from you I am pretty much on my own.

    Have a great day.

    Adios

    Ricardo
    ark810
    CA 9.5
    XP pro 64bit

  4. #4
    Join Date
    Apr 2004
    Location
    LOCKPORT NY
    Posts
    18,655
    Ricardo:

    yes, but I may not be right

    ver 9.5 MIGHT run on Xp 64-bit

    However, CA doesn't provide tech support on older versions

    so you'll have to wait to see if someone else has had success and even then you might not be able to ???

    some have had success running ver 9.5 on Vista or Win7, yet most can't

    You should give serious consideration to upgrading as ver 9.5 is an "antique"

    download the X3 trial version and check it out

    Lew
    Lew Buttery
    Castle Golden Design - "We make dreams visible"

    Lockport, NY
    716-434-5051
    www.castlegoldendesign.com
    lbuttery at castlegoldendesign.com

    CHIEF X5 (started with v9.5)

  5. #5
    Join Date
    Jan 2000
    Posts
    4,161
    9.5 is an ancient version of Chief in software years. I think I started doing development on a 64 bit version of XP during version 10. If my memory serves 9.5 may not install on 64 bit due to hardware lock driver issues. It may be possible to work around the installation issues by copying the install from another computer. Your pretty much on your own on that though as it was not a supported operating system for 9.5 or any version of Chief.

    Upgrading is something that you really should consider.

    First, the latest versions of Chief fully support Vista and Windows 7 and run best on the latest operating systems.

    They run faster on the latest hardware and support multiple core systems.

    They support the newer graphics hardware.

    There are hundreds of new features.

    If you want to run 9.5 your best bet is to install it on a 32 bit version of XP. We normally don't talk about the 64 bit version of XP because most people don't even know it exists and very few people have ever used it.

    Sorry about any confusion.
    Doug Park
    Principal Software Architect
    Chief Architect, Inc.

  6. #6
    Join Date
    Jan 2011
    Posts
    3
    Doug,

    I really appreciate your post.

    Kind Regards


    Ricardo Rodriguez
    CA 9.5
    XP pro 64bit

 

 

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