Kaspersky

[Jorge Araya]

Hello all,

We have Kaspersky running on our systems, and it is detecting Chief Architect X1.exe as a riskware, invader (loader).

Has anyone heard of such instances where antivirus sees something in the chief folder???

Using X1 with the latest update, have already contacted support...

Thanks!!!

[lbuttery]

Jorge:


You know that Chief has invaded all of our lives, you will now be assimilated, resistance is futile



Sounds like an issue with Kaspersky, unless something has corrupted Chief ???


You should be able to put Chief on your "safe" list.


Lew

[GarFunk]

Kaspersky shouldn't see CA as a problem. Your file may in fact be infected.

In Kaspersky, go to settings, Threats and exclusions and see if Potentially dangerous software is checked.

[Dan Park]

Hello all,

We have Kaspersky running on our systems, and it is detecting Chief Architect X1.exe as a riskware, invader (loader).

Has anyone heard of such instances where antivirus sees something in the chief folder???

Using X1 with the latest update, have already contacted support...

Thanks!!!

If the AV is detecting a problem the first stop is the AV company. There is either:

1) A virus on your system or
2) The AV is malfunctioning or miss-configured.

The AV vendor should be able to determine which problem it is. I would certaintly be on the phone with them trying to solve the problem before doing anything else.

[GarFunk]

If the AV is detecting a problem the first stop is the AV company. There is either:

1) A virus on your system or
2) The AV is malfunctioning or miss-configured.

The AV vendor should be able to determine which problem it is. I would certaintly be on the phone with them trying to solve the problem before doing anything else.

Oh bother. Belay that order. The first step is to determine, if in-fact, you have a virus or if KAV is picking it up because the .exe is in-fact, a loader program. The first stop would be the CA programmers. They should tell you if 'Chief Architect X1.exe' is a loader. I suspect it is. I am also running a scan on the entire Chief Architect directory to see what is reported.

I'll let you know what I find.

[GarFunk]

Kaspersky isn't seeing the .exe as any kind of threat. Archive the .exe file and upload it to CA and let them look at it. They will be able to tell you if it is infected. If it is, you will need to run a full scan on your system and find all the other files that should not be on your drive.

[lbuttery]

zip the .exe first


Lew

[GarFunk]

Yes, archive the .exe file.

I prefer Rar to Zip, but archive it.

[Jorge Araya]

Thanks for the information and the help, I am having the office tech handle it now... we don't know why is doing it yet...