raytrace not working

[Mike]

Hi,
I am using chief 10.08b with vista. I am trying to do a rendering and a message comes up "cannot complete rendering". I have changed the UAC settings to off . Any suggestions?

regards,

Michael

[exallspaniab]

Maybe a texture in your trace that chief doesn't like? I've had this happen when I've imported new textures on occasion.

[Dan Park]

When you run 10.08 on Vista you need to always choose to run as administrator. If you have not been running as administrator you will encounter problems with file virtualization and may notice missing toolbars, library items, and other customizations due to the Vista operating system.

The issue is that some of our textures are progressive jpg's which the raytrace cannot handle. It makes a new copy of the file in the root of the C drive and then runs the raytrace. When completed it deletes the file. Vista does not allow access to these areas and virtualizes the file by writing it to a user data area in a hidden folder. The Povray engine then cannot find the file.

If you run as administrator it should work.

[Mike]

thanks dan,
I have run as administrator but it still doesn't work. Someone mentioned that you have to direct the program on installation. I installed the program after I had logged in as the administrator. Any suggestions would be greatly appreciated.

regards,

Michael

[Mike]

I tried to remove chief but add /remove programs won't let me.
Any suggestions !!

regards,

Mike

[lbuttery]

Reboot and try again.

If no luck, then contact tech support ?

There are utilities that can remove a reluctant app but I can't
find the one I've been meaning to buy.

I'll re-post if I find it.

Lew

[m3design]

Mike

'There are utilities that can remove a reluctant app but I can't
find the one I've been meaning to buy.'

CCleaner will remove applications that Add/Remove wont and it's free. You can d'load it from here: http://www.ccleaner.com/download