Ahoy! Roof Experts

[kernsdan]

I think you should feel lucky you have these kind of customers. Most of the time you can pick out the ones that will try to cheat you by pricing things as you go and keeping everything in writing. Hopefully they will weed themselves out. Most of these people have so **** much money they dont really care what you charge them. Just as long as they trust you and you are providing the services they want. I have a customer who calls me all day long and on the weekends. Do I care?? It does get old. But, I know he is willing to pay the price to get what he wants. He would rather call me and tell me his ideas then to write them down and tell me on Monday. This is his personality and he is willing to pay for great service. He is single, never married, no kids and loves his dog. I estimate he makes approx. $60,000 per month, based on our conversations, just in his investments in his oil company. He has 3 huge condos in Telluride Colo. and lots of land. I keep asking him to adopt me. I have been in business for 26 years. It took me a while to figure out that if you dont ask, you dont get. In other words, in some situations you can double your normal pricing and still get the job. Not always, But with these type of people there is a greater possiblity. Then these people refer you to their friends and on it goes. I learned to make more money, you have to charge more money. Have you ever been so busy you bid a job really high and still got even though you weren't trying? Sooooooo, to make more money, you have to charge more money. So enjoy those customers when you can.