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I downloaded and installed the new X6, but as soon as I try to open any of the fixtures in the plan it locks up. The hourglass just spins forever, and the program is locked up until I restart ?
Has anyone had this issue ? I have uninstalled and reinstalled and still have the same issue. If anyone has any ideas, the help would be much appreciated.
By "any of the fixtures" do you really mean any of the fixtures or are they 3rd party symbols be any chance??
May be a video card issue, may be a video card driver issue, may be a symbol issue and may be something else. More information would be helpful.
Have you installed the latest update patch, recently released?
DJP
you will probably need to contact tech support
Lew
After I first installed X6, I opened a plan and had the same problem, no lockup but a long delay in opening some fixtures. Once all the libraries were installed and updated I haven't had any problems. Depending on your internet connection, it can take awhile...